How do I make travel arrangements?
You make travel arrangements through a number of local travel agencies as well as through the Hotel staff who will be ready to assist you.
How do I pay for tickets, online or through an office?
Both ways are acceptable.
Do you have metros?
Yes, we have. At present, there are six lines in operation.
When I take a taxi, do I need to tip?
There is no need to do so.
How can I pay taxi? Only cash or credit card too?
At present, you can pay by cash, Wechat and Alipay.
Do your taxis use meters?
Yes, they use meters.
Do I need to carry my passport when using transportation like train?
Yes, you should always have your passport. Your passport is like our ID card which is valid for personal information.
Do I need passport to purchase ticket?
Yes, you do need your passport. A passport is always important for you to bring along with you.
Am I allowed to take buses and travel freely throughout Chengdu?
Sure, you can travel throughout the city freely. No limitations.
Do you have special transportation from downtown to airport and train stations?
Yes, we have. Metro line 1 goes through North train station and South train station. Metro line 2 goes through East train station. And there are airport buses at Minshan Hotel to Shuangliu International airport.
If dining out, can I call a taxi to take me back to hotel?
Of course, you can. Taxi is all over the city. It's very convenient.
If my friends and I are drunk and can't drive, is there a service to drive me and my car back to Hotel?
Yes, we have. You just need to call the restaurant service, they will help you.
Do you have Uber?
Yes, we have DiDi and Uber.
Am I allowed to drive in China?
You are allowed to drive in china only if you have Chinese driving license.
What do I need by way of license?
Register at a driving school → learning → online reservation for the tests → sit for the tests (Subject 1: the test on laws, regulations and knowledge of road traffic safety; Subject 2: the test on field driving skills; and Subject 3: the test on road driving skills and safe and responsible driving knowledge) → Obtain the driver’s license.
Can I rent a Car?
Yes. You can rent a car only if you have Chinese driving license.
Can you recommend a company to rent from?
Maybe Shenzhou Car Renting Company is a good choice.
Is it expensive to rent a car?
It depends on what type of car you rent. And the charge includes daily rents, basic insurance premiums, and commission.
Do I require insurance for my car?
Yes, you need insurance.
What do I do if I get into an accident while driving a car?
You should call 120 and get an ambulance immediately. And the traffic accident call：962122.
How many flights to international cities do you have?
At present, there are over 100 flights to international cities in Chengdu.
Do you serve meals on the speed train?
Yes, we have. You have multiple choices.
Can I bring my own food on a speed train?
Yes, you can as you like.
Can I buy daily passes for public transit?
Yes, you can.
If get lost, what should I do?
You'd better call "110" for help.
Is your transit system wheelchair accessible?
Some stations have. It is better to consult the working staff at the station.